Digital literacy sits at the centre of modern communication work — the ability to read, interpret, and work with tools, systems, and information in a grounded, human‑centred way. These pieces explore the skills beneath the tools: judgment, structure, and the practical habits that help communicators work with confidence in a shifting landscape. As the work evolves, this collection will grow alongside it.
A Practical Entry Point for AI Literacy
I’ve been keeping an eye out for micro‑credentials that actually help people build the kind of literacy that matters now. I found one recently that’s worth sharing.
Why Communicators Need a Seat at the AI Table
AI is reshaping how organizations communicate — not just how they operate. The real story is interpretation.
Building Your AI Toolkit (Not Mine)
The best toolkit is the one that fits your role, your context, and your constraints. Everything else is noise.
Why Guardrails Matter More Than Rules
AI doesn’t introduce new risk into our work as much as it amplifies existing ones.
Where AI Actually Saves Time (Hint: It’s Not Where You Think)
AI and workflow is a topic that gets flattened into “efficiency” far too quickly.
It’s Not About Better Prompts, It’s About Better Structure
The prompt still matters. But the thinking behind the prompt matters more.
Where AI Actually Helps (and Where It Doesn’t)
Communicators already know this truth: Not everything should be automated.
Why an AI Toolkit (Not Just AI Tools)
I’ve been paying closer attention to how AI is showing up in our work.